Terms & Conditions

GENERAL

1) You must be 18 or older to try, purchase, or use these products.
2) The customer acknowledges that nicotine is an addictive, potentially habit forming substance and may adversely affect circulatory and/or pulmonary function. Any nicotine containing products that are sold or resold by EMonty are designed to deliver a similar pharmacological and physiological experience as compared to a cigarette and with a similar impact on health. If any side effects, or possible side effects are experienced, use of the product should be ceased immediately and a physician consulted.

SHIPPING

1) We provide registered shipping and DHL express.
2) Orders that have selected the registered shipping option are shipped with a delivery goal of 1-4 business days based on delivery estimates provided by PostNl. This does not include processing time, which is under 48 hours (business days), with the exception of back ordered items which will be filled and shipped promptly upon inventory availability.
3) Shipping options are available via PostNL and DHL Express. Prices and options will vary depending on geographical location. Orders placed after 2:00 PM on business days will not ship until the following business day. Orders placed on weekends will not start processing until Monday.
4) International shipping rates and delivery times may vary. All international orders ship via PostNl or DHL. Estimates are available during checkout when purchasing on emonty.com.
5) When shipping internationally, we are not responsible for knowing the Customs Policies of the countries you select to ship our product to. Shipping costs will not be included in the refund if your order does not pass inspection at the point of entry and is returned to, EMonty Online, the sender. In addition, we are not responsible for any exchange rate fees you might incur due to refunding your order.
6) We are not responsible for items lost in transit, items sent to the wrong address, nor international fees charged by your country or third parties.
7) Missing and damaged items must be claimed within 7 days of “Delivered” status update via the tracking information.

WARRANTY

1) All mods are covered by a 120 day limited warranty. All other devices are covered by a 30 day limited warranty. Our limited warranty covers manufacturing defects ONLY. Usage based defects are issues caused by mistreatment and/or misuse of products. The following examples are NOT included in the warranty. Usage based defects include, but are not limited to:

• Devices that have dropped.
• Devices that have been crushed.
• Devices that have suffered damage from e-liquid leaking into the unit.
• Devices that have been exposed to water.
• Bent devices/atomizers.
• Damage to products due to user negligence.

2) All sales on E-liquids and products are final without exception; With e-liquids, taste is subjective, therefore e-liquids that have been opened and/or used cannot be exchanged for another flavor or returned.
3) Customers are responsible for return shipping unless they have been sent the wrong product.
4) eBay is not considered an authorized reseller. Any device purchased through eBay will carry no warranty but will however be eligible for diagnostic repair.

Questions pertaining to anything in our terms of service may be sent to this address for assistance: support@EMonty.com

TYPOGRAPHICAL ERRORS

In the event that an EMonty and any and all of EMonty’s parent and subsidiary companies product is mistakenly listed at an incorrect price, EMonty and any and all of EMonty’s parent and subsidiary companies reserve the right to refuse or cancel any orders placed for product listed at the incorrect price. EMonty and any and all of EMonty’s parent and subsidiary companies reserve the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, EMonty and any and all of EMonty’s parent and subsidiary companies shall issue a credit to your credit card account in the amount of the incorrect price.

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